Your connection
| Item | Value |
|---|---|
| Public IP | 2600:1f28:365:80b0:7ac6:1b9:74c4:ce9d |
| HTTPS | Yes |
| User Agent | CCBot/2.0 (https://commoncrawl.org/faq/) |
| Screen | Detecting... |
| Language | Detecting... |
| Timezone | Detecting... |
Support note
This information helps MDS diagnose browser, VPN, location, display and network issues before a support session.
FAQs
Why does MDS ask for this information?
It helps diagnose VPN, browser, display, language, timezone and network issues more quickly.
Is my public IP sensitive?
It can identify your internet connection region or provider, so only share it with trusted support providers.
Why does the IP look different on VPN?
A VPN or proxy routes your connection through another network, so websites see the VPN/proxy IP.
Can this fix browser issues?
No. It provides diagnostics that make troubleshooting faster.